Clients using our tracking solution for many events with many participants report that the growing support of participants & spectators becomes a bottleneck. Such as athletes forget to enroll their tracking key after registration or viewers don't find the visualization for a specific event etc.
Also, we know from our own end-user experience, reading instructions or spending energy to find correct settings is frustrating. We developed a solution which scales much better with any 3rd party tracking service and provides a much better user flow.
Certain deep links address specific features in Racemap Apps directly. You can seamlessly integrate these links into your processes and reduce your effort for support. Additionally, deep links improve the user experience.
Learn more about deep links in our documentation: https://docs.racemap.com/how-to-use-live-tracking/deep-links-activate-app
Racemap deep links:
- support the use flow on smartphone and on desktop
- provide additional QR code, users can scan with smartphone
- detect Racemap Tracking App or Custom Apps on a smartphone and activate specific features in the app